Privacy Policy

This policy explains what information this website and our lesson booking process use, and why. We keep it short because we collect very little.

Who we are

Chan Chinese Global (“we”, “us”) provides personalised one-on-one Mandarin lessons via Zoom. You can contact us on WhatsApp at +62 898 0385 399.

What this website collects

This website has no user accounts, no forms that send data to our servers, no advertising and no analytics or tracking cookies.

The class finder, booking form, learning activities and shortlist all run in your browser.

Information stored on your device

To remember things like your class shortlist, a dismissed language suggestion or game progress, the site uses your browser’s local storage. This information stays on your device and is never sent to us. You can clear it at any time in your browser settings.

Pronunciation audio in the learning activities uses your device’s built-in speech feature where available.

Website hosting

This website is hosted on Cloudflare Pages. To deliver and protect the site, Cloudflare processes technical information such as IP addresses and request logs, as described in Cloudflare’s privacy policy.

WhatsApp enquiries

When you press a WhatsApp button, the site opens WhatsApp with a message prepared from the choices you made. Nothing is sent until you send it yourself.

Messages you send us are handled by WhatsApp (Meta) under its own terms and privacy policy. We use the information you send — such as your name, level, preferred times and time zone — only to answer your enquiry and arrange your lessons.

Zoom lessons

Lessons take place on Zoom. Your use of Zoom is subject to Zoom’s own terms and privacy statement.

Payments via Wise

Payments are made through Wise. We receive the information Wise provides to recipients, such as the payer’s name and the amount. We never ask for, receive or store your card details, bank login or Wise password. Wise processes your payment under its own terms and privacy policy.

Children’s privacy

We welcome young learners. For learners under 18, a parent or guardian should make the enquiry and booking, provide any information on the child’s behalf and agree to the lesson arrangements.

We only need information that helps arrange suitable lessons, such as a first name, age and level. Please don’t share unnecessary personal details about your child.

Links to other websites

This website links to other sites, such as news sources, Wise, WhatsApp and Zoom. Their own privacy policies apply when you visit them.

Your choices

You can ask us what information we hold from your messages, or ask us to delete it, by contacting us on WhatsApp.

Changes to this policy

If we change how we handle information, we’ll update this page and the date above.